Как быть? Может у саппорта выходные? Можно ли и нужно ли на скане паспорта скрывать идентификационный номер и серию?
Код: Выделить всё
During the course of our regular reviews we note that the registered name on file for your account does not match the name we have on file for your withdrawal method. Please be advised that the name on file for your withdrawal method does need to match the name we have on file for your account. In order to move forward we will need you to update the name on the withdrawal method to match that on file.
Please note, however, that if you are the legal owner/signer of the withdrawal method, no update will be needed as long as you can provide documentation supporting this. Documentation can include a color copy of your bank statement showing you as the owner/signer or a business license showing both names. You are welcome to reply back to this ticket with this information.
Thank you in advance for your patience and cooperation.
Upwork Risk Management Team